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Frequently Asked Questions
Will I be able to use Afghan Wireless services outside Afghanistan?
Yes. Our network currently allows for roaming service in Azerbaijan, Bangladesh, Belgium, Canada, Cyprus, Denmark, Finland, Greece, Hong Kong, Iceland, India, Iraq, Italy, Kuwait, Liechtenstein, Luxembourg, Oman, Pakistan, Philippines, Russia, Singapore, Slovak Republic, Slovenia, Sri Lanka, Switzerland, Syria, Tajikistan, The Netherlands, Turkey, UAE, Ukraine, USA, and Uzbekistan.
How many minutes of talk time will an Afghan Wireless Communication Company top-up card provide?
The local or national call charges to Afghan Wireless Communication Company numbers is 0.10 units per minute. The call charge to other national networks is 0.15 units per minute. The international calling rate differs according to the destination.
Applying a $10 (1000 units) top-up card to your account, for example, will allow 100 minutes of local or national talking to Afghan Wireless Communication Company numbers or 66 Minutes national networks.
The standard calling rate from Afghanistan to the United Stated of America is 50 units per minute.
What kind of coverage does Afghan Wireless Communication Company provide in the Kandahar and Helmand Provinces?
We provide full coverage all over the Kandahar city, Arghandab, and Qalat areas. Kandahar and Spinboldak highway is covered and Kandahar and Kabul highway will be covered in a near future. Currently, Helmand province is not covered by Afghan Wireless Communication Company, but it will be covered soon.
Does Afghan Wireless Communication Company SIM cards include free incoming calls?
Yes. Our SIM cards include free national and international incoming calls.
Does Afghan Wireless Communication Company charge a connection fee?
No. We do not charge monthly service fee, but to be a part of Afghan Wireless Communication Company as a customer you have to purchase a SIM card worth $40, which includes a top-up card worth $10.00 as well.
Will I lose money if I have a balance on my top-up card, but I do not use it for a few days?
Currently, there is no expiration date on credit posted to your mobile phone.
Can I use Afghan Wireless Communication Company top-up cards to call Afghanistan from the United Stated of America?
We have not launched our service in the United States, but we may do so in the near future. Be sure to check this site often for service coverage updates.
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